Can't register the DLL

by **berndfranzen** on Thu Mar 19, 2015 9:41 am

I'm trying to install the necessary file for al client.
I've copied then fonts but I can't register the DLL "cruflDataMatrix5".

I copied this DLL to then system32-folder and started "regsvr32 cruflDataMatrix5.dll" in ad Admin-console.

I get a Message that this file can't be load.

These are the steps I found in manual.

by **glitch** on Thu Mar 19, 2015 9:55 am

check the file size of the DLL. This DLL has 64-bit version and 32-bit version. You can't register a 64-bit DLL on 32-bit Windows.

by **berndfranzen** on Thu Mar 19, 2015 10:28 am

glitch wrote:check the file size of the DLL. This DLL has 64-bit version and 32-bit version. You can't register a 64-bit DLL on 32-bit Windows.

I use a 64-bit Windows, the size of DLL is 144kB

by **glitch** on Thu Mar 19, 2015 11:16 am

It is strange. I just tested on Windows 2008 R2 and both 32-bit and 64-bit DLLs are registered correctly.

What is the version of your Windows?

by **berndfranzen** on Fri Mar 20, 2015 2:55 am

What is the version of your Windows?

We us a Windows 7 Professional, SP 1

by **berndfranzen** on Fri Mar 20, 2015 2:59 am

berndfranzen wrote:
What is the version of your Windows?

We us a Windows 7 Professional, SP 1

The steps, I have done:
- I got a link to download
- i downloaded the file "DataMatrixFontware_retail_5.0.3"
- I installed it
- then I took the DLL and the font and put it to another computer

Any mistake?

by **glitch** on Fri Mar 20, 2015 9:33 am

This is odd. I can only think 2 possibilities:

* you run under a normal console, without administrator privilege.
* The DLL you copied is 64-bit but the Windows is 32-bit.

You can send a support request to support@morovia.com with your order number.

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