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EUSS includes the following benefits:
- Unlimited telephone and email access to Morovia technical support
engineers. In addition to answering installation and usability questions,
our support engineers also answers questions related to barcode knowledge
and application integration.
- Delivery of new releases, including CDs, bug fixes, product
enhancements and new documentation.
The first half year of EUSS is included with all perpetual licenses. If
you want technical support beyond the 180 days, you need to purchase EUSS.
EUSS Options
There are two types of EUSS. End-User EUSS answers questions related to
product installation and usability. General barcode knowledge and
applications questions are also answers. If programming is needed, for
example, application integration or software solution, a developer EUSS is
needed. We provide EUSS to all our Fontware and components products.
Two license options are available when you purchase EUSS. One is single
user, which applies to one user/developer. The corporate license applies to
a company with three people as maximum. The three people who are to be
supported must work within the same company/organization. If you need
technical support for more people, add appropriate number to the quantity
box.
How does renewing EUSS work?
If you purchase the EUSS for subsequent years, you will automatically
receive a renewal notice one month in advance of the expire date of your
current EUSS. You can purchase EUSS any time, and the EUSS becomes effect
at the time when your current EUSS expires or the purchase date, whichever
comes later.
To purchase or renew EUSS
EUSS is priced at fixed $99 for one end-user and $199 for one developer.
We also offer EUSS on corporate basis, which limits to three end users or
developers. To purchase EUSS, click
here. Please note that we do not offer refund to EUSS product.
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